RESERVING YOUR PIECES
When a proposal is made, your items are reserved for 2 weeks. If you choose to move forward with your order, we accept a 50% deposit along with a credit card on file and signed contract agreement to confirm.
LOOKING TO BRING WABI-SABI ON SET?
We would love to see any of our beautiful pieces come to life in a photo shoot. Weekly-monthly rentals are available. Please inquire about prices and terms for reserving.
We require an upfront 50% deposit to reserve pieces. Your items are not reserved until we received deposit. The remaining 50% will be collected 10 days before your event.
MINIMUM ORDER REQUIREMENT?
Pick-up does not have a minimum. However, our delivery orders will require a minimum order of $500.
We deliver anywhere in the Dallas-Ft Worth area for a fee of $250 which includes drop off-pick up. Deliveries outside of the DFW area are considered “out of town”. Out of Town deliveries start at $500 and will vary based on how much you’ve rented and where your event is.
BROKE IT? LIFE HAPPENS...
For tabletop pieces, we ask clients to accept a 10% damage waiver. Once the items are returned and we can assess the damage, there will be a charge of 3 to 5 times the rental cost. For other items (non- tabletop), if they can be fixed the client will only be charged the repair fee.
CHANGE YOUR MIND aka SWITCH OUT PIECES
No problem. As long as the pieces you request are not already reserved- they are yours!
We honor a full refund if you cancel 90 days before your event. If within 90 days, we retain the full deposit (50% of the order amount). If order is canceled within a week of the scheduled delivery date, we retain the full order amount.